Northvault automated operations and reclaimed manual team hours
Living Sky designed an AI-assisted operations workflow for Northvault that replaced repetitive manual processing with monitored automation.
Manual processing time
-85%
Time spent on the targeted workflow dropped after rollout.
Response speed
<10 min
Average turnaround time for routed operational requests.
Implementation runway
4 weeks
From workflow audit to live production automation.
Challenge
- The team was spending hours every day moving data across disconnected systems.
- Manual review created avoidable delays and bottlenecks during busy operating windows.
- Leadership needed a reliable automation layer without giving up visibility into exceptions and approvals.
Solution
- Mapped the high-friction workflow and rebuilt it in n8n with AI-assisted classification and routing.
- Connected the automation to the existing CRM, inbox, and reporting layer so staff could keep using familiar tools.
- Added exception handling, approval checkpoints, and reporting so the team could trust the system in production.
Client perspective
“The AI automation they built cut our manual processing time by 85%. The whole project ran smoothly, on budget, and the team communicated constantly. Highly recommend.”
Marcus Reid
CEO, Northvault
Stack
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